Your Privacy Matters
to 877bd

877bd ("we", "us", "our") operates the online betting and gaming platform available at https://877bd.io. This Privacy Policy describes how 877bd collects, processes, stores, and protects the personal data of registered players and visitors to the 877bd platform. It also describes your rights in relation to your personal data and how you can exercise those rights.

877bd is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that the players who use our platform — predominantly located in Bangladesh — trust us with sensitive personal and financial information, and we take that responsibility seriously.

This Privacy Policy should be read alongside the 877bd Terms & Conditions, which together form the complete agreement governing your use of the 877bd platform. Defined terms used in this Privacy Policy that are not defined here have the meanings given to them in the Terms & Conditions.

This Policy applies to data collected through the 877bd website, any associated mobile web interface, and through communications you have with our customer support team via email or other supported channels.

877bd collects personal data through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and in limited cases from third-party identity verification providers during the KYC process. The categories of personal data we collect are as follows:

2.1 Account Registration Data

When you create an 877bd account, we collect: your full legal name, date of birth, email address, mobile phone number, and your preferred payment method details. You may optionally provide your city or division within Bangladesh. This data is required to create and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with responsible gaming obligations and to process withdrawals above certain thresholds, 877bd may request documentary evidence of your identity and age. This may include a copy of a government-issued photo ID (such as a National ID card or passport) and proof of address. KYC documents are processed securely and stored only for as long as required.

2.3 Financial Transaction Data

We record details of all deposits and withdrawals processed through your 877bd account, including transaction amounts in BDT, timestamps, payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), and transaction reference numbers. This data is necessary for account management, dispute resolution, and financial record-keeping.

2.4 Betting and Gaming Activity Data

We collect records of all bets placed, games played, wager amounts, outcomes, and bonus usage associated with your account. This data is used for account management, settlement of bets, responsible gaming monitoring, and fraud prevention.

2.5 Technical and Device Data

When you access the 877bd platform, we automatically collect certain technical data including: your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on pages, and session duration. This data helps us operate and improve the platform and detect suspicious access patterns.

2.6 Communications Data

If you contact 877bd customer support by email or through any other supported channel, we retain records of those communications, including your messages and our responses, for quality assurance, dispute resolution, and staff training purposes.

The following table summarises the main categories of data 877bd collects and the primary purpose for each:

877bd uses the personal data it collects for the following purposes. We process your data only where we have a valid legal basis to do so (see Section 4 below):

• Account management: Creating, maintaining, and administering your 877bd player account, including managing your balance, processing deposits and withdrawals in BDT, and providing access to all platform features.
• Identity and age verification: Verifying that you meet the minimum age requirement of 21 years and confirming your identity as required for KYC compliance before processing significant withdrawals or activating full account functionality.
• Bet settlement and gaming services: Processing and settling bets placed on cricket (including BPL and T20 markets), live casino games, online slots, virtual sports, and multi-bet products in accordance with the applicable game and betting rules.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, match-fixing, duplicate accounts, and unauthorised access. This includes automated analysis of betting patterns and transaction behaviour.
• Responsible gaming: Monitoring player activity for signs of problem gambling, enforcing self-exclusion and deposit limit requests, and providing targeted responsible gaming interventions where our monitoring systems identify potentially harmful patterns of play.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and providing general assistance related to your 877bd account and the platform's products and services.
• Transactional communications: Sending you essential account notifications such as deposit confirmations, withdrawal updates, password reset emails, and security alerts. These communications are operational in nature and are not marketing communications.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and features of the 877bd platform. This analysis does not involve the use of individually identifiable personal data.
• Legal and regulatory compliance: Complying with applicable legal obligations, responding to lawful requests from authorities, and maintaining financial records for the legally required retention periods.

877bd processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: The majority of data processing activities described in Section 3 are necessary for 877bd to fulfil its contractual obligations to you under the Terms & Conditions — specifically, to operate your account, process transactions in BDT, and deliver the betting and gaming services you have subscribed to.
• Legitimate interests: Certain processing activities — including fraud detection, security monitoring, betting pattern analysis, and platform analytics — are carried out on the basis of 877bd's legitimate interest in operating a secure, fair, and commercially sustainable platform. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental privacy rights.
• Legal obligation: Some processing activities, particularly those related to KYC identity verification, anti-money laundering record-keeping, and responses to lawful authority requests, are carried out to comply with applicable legal and regulatory obligations.
• Consent: Where processing is not covered by the above bases — for example, if we wish to send you optional promotional communications about 877bd offers — we will seek your explicit consent and provide a clear mechanism for you to withdraw that consent at any time without affecting your account status.

877bd does not sell or rent your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose stated:

5.1 Payment Processors

To process your deposits and withdrawals in BDT, 877bd shares the minimum necessary financial data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners process your payment data solely to execute the requested transaction and are contractually prohibited from using it for any other purpose.

5.2 Identity Verification Providers

When KYC verification is required, 877bd may share your identity documents and personal data with trusted third-party identity verification service providers. These providers process your data solely to confirm your identity and return a verification result to 877bd. They are contractually bound to maintain the confidentiality and security of your data.

5.3 Technology and Infrastructure Partners

877bd uses third-party cloud hosting and infrastructure providers to operate the platform. These providers may process personal data stored on their infrastructure on 877bd's behalf. All such providers are subject to data processing agreements that restrict their use of your data to the provision of services to 877bd.

5.4 Game Content Providers

Some 877bd platform games and live casino products are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Certain game interactions may involve data exchange with these providers' systems for the purpose of delivering the game experience. These providers do not receive personally identifiable information beyond what is technically necessary to operate the game session.

5.5 Legal and Regulatory Disclosures

877bd may disclose personal data to law enforcement agencies, regulators, courts, or other competent authorities where required to do so by applicable law, by a valid legal order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights, property, or safety of 877bd, its players, or the public.

877bd uses cookies and similar technologies (collectively "cookies") to operate the platform, maintain your session, and collect aggregate analytics data. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They include session cookies that maintain your logged-in state while you navigate the platform, security tokens that protect against cross-site request forgery, and cookies that remember your language and display preferences.
• Analytics Cookies: These cookies allow 877bd to collect aggregated, anonymised data about how visitors use the platform — such as which pages are visited most frequently, how long sessions last, and where users navigate from. This data helps us improve the platform's design and performance. Analytics cookies do not identify individual users.
• Functional Cookies: These cookies remember your preferences and settings (such as your preferred deposit method or display configuration) to provide a more personalised and efficient platform experience on return visits.

877bd does not use advertising or tracking cookies that follow your activity across third-party websites or share your browsing data with external advertising platforms. You may configure your browser to refuse cookies; however, disabling strictly necessary cookies may impair your ability to use the 877bd platform.

877bd retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following guidelines:

• Active account data: Personal data associated with an active 877bd account is retained for the duration of the account's active status and for a period of up to 5 years following account closure, to enable dispute resolution and to comply with financial record-keeping obligations.
• Transaction records: Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of 5 years from the date of each transaction to satisfy applicable anti-money laundering and financial compliance requirements.
• KYC documents: Identity verification documents submitted during the KYC process are retained for the period required by applicable law following the closure of the relevant account, or for such longer period as may be required by regulatory guidance.
• Support communications: Customer support correspondence is retained for up to 3 years from the date of the most recent communication in a given support thread, unless retention for a longer period is required for an ongoing dispute or legal matter.
• Technical and analytics data: Aggregated and anonymised analytics data that cannot be linked to an individual user may be retained indefinitely for platform improvement purposes.

When personal data is no longer required for any of the above purposes and no legal retention obligation applies, 877bd will securely delete or anonymise it in a manner that prevents recovery or re-identification.

877bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• 256-bit SSL/TLS encryption on all platform pages and API endpoints to protect data in transit between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest, using industry-standard encryption protocols.
• Access controls that restrict access to personal data to authorised personnel only, based on the principle of least privilege. All data access by internal staff is logged and subject to periodic audit.
• Intrusion detection systems and network monitoring tools that identify and respond to suspicious access patterns and potential security incidents in real time.
• Regular security assessments including vulnerability scanning and penetration testing conducted to identify and remediate potential weaknesses in the platform's infrastructure and application layer.
• Incident response procedures that define the steps 877bd will take in the event of a data security incident, including timely notification to affected users where required.

As a registered 877bd player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request" and include your registered account email address for verification purposes:

• Right of Access: You have the right to request a copy of the personal data that 877bd holds about you, together with information about how that data is being used. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly via your account settings.
• Right to Erasure: You may request that 877bd delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Note that certain data must be retained to comply with legal obligations (e.g., financial records) and cannot be erased on request.
• Right to Restrict Processing: You may request that 877bd restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of that data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that 877bd provide your personal data to you in a structured, commonly used, and machine-readable format.
• Right to Object: Where 877bd processes your data on the basis of legitimate interests, you have the right to object to that processing. 877bd will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where you have provided consent for a specific processing activity (such as optional marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

877bd will not discriminate against you for exercising any of your privacy rights. Exercising your rights will not affect your ability to use the platform or access your account, except where data deletion necessarily requires account closure.

The 877bd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. Registration on the 877bd platform by any person under 21 is prohibited under our Terms & Conditions and is contrary to our responsible gaming policy.

If 877bd becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child under the age of 21 has registered an account with 877bd, please contact our support team immediately at [email protected] so that we can take prompt action.

877bd employs age verification measures during the registration process and may request documentary proof of age at any point during a player's use of the platform. These measures are designed to prevent underage access to gambling services and to protect minors from exposure to betting and gaming content.

877bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the platform. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their registered email address or via a prominent notice on the platform.

Your continued use of the 877bd platform following the publication of an updated Privacy Policy constitutes your acceptance of those changes. If you do not agree to the updated Policy, you should discontinue use of the platform and may request closure of your account by contacting support.

The most current version of this Privacy Policy will always be available at https://877bd.io/privacy-policy. We encourage you to review this page periodically to stay informed of how 877bd protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 877bd handles your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.